Effective Date: 6/15/2024
Last Updated: 4/15/2025
This Privacy Policy explains how Bitsoft International, Inc., operating the RecruiteAI platform (“RecruiteAI,” “Company,” “we,” “us,” or “our”), collects, uses, processes, stores, and protects personal information in connection with the RecruiteAI platform.
This Privacy Policy applies to employers using the RecruiteAI management platform and to candidates participating in interviews hosted on the platform.
1. Roles Under Data Protection Law
Employers using RecruiteAI act as Data Controllers for candidate personal data.
RecruiteAI acts as a Data Processor processing candidate data strictly on the employer’s documented instructions.
RecruiteAI may act as an independent Data Controller for limited operational data such as platform security, billing, fraud prevention, and service analytics.
2. Information We Collect
A. Personal Information
Name
Email address
Phone number
Candidate ID
Metadata provided during registration or account use
B. Interview Information
Video recordings
Audio recordings
Interview transcripts
Responses to interview questions
Timing and interaction metrics
C. Behavioral & Communication Signals
RecruiteAI may analyze, where enabled by the employer:
Tone variation
Speech clarity and pace
Engagement patterns
Eye-contact consistency
Facial expression categories
Communication structure and response patterns
These insights are assistive only and support human review.
D. Technical & Device Information
IP address
Browser type and version
Device operating system
Session logs
Network and diagnostic data
3. How We Use Information
We process personal data to:
Conduct and facilitate video interviews
Generate AI-assisted interview analytics
Improve interview experience and platform functionality
Detect fraud, abuse, and security incidents
Comply with legal and regulatory obligations
4. Legal Bases for Processing (GDPR)
Where applicable, processing is based on:
Consent (e.g., interview recording, AI analysis)
Contractual necessity (providing the Service)
Legitimate interests (platform security, improvement)
Legal obligations
5. Biometric & AI Processing Disclosure
Video and voice data may constitute biometric data under certain laws, including the Illinois Biometric Information Privacy Act (BIPA).
Automated tools may analyze interview recordings to generate insights.
No automated hiring decisions are made by RecruiteAI.
All hiring decisions remain under human control by the employer.
6. Data Sharing
Personal data may be shared with:
Employers and authorized users
Cloud infrastructure providers
AI and analytics processors
Security and monitoring vendors
Legal authorities where required by law
All service providers are contractually obligated to protect personal data.
7. Data Retention
Personal data is retained:
According to employer-configured retention settings
Based on employer deletion instructions
As required to comply with applicable laws
Biometric data, where applicable, is retained only as long as necessary to fulfill its original purpose.
8. Data Subject Rights
Depending on jurisdiction, individuals may have rights to:
Access personal data
Correct inaccuracies
Request deletion
Restrict or object to processing
Request data portability
Candidates must submit requests through the employer, acting as Data Controller. RecruiteAI assists employers as required under the Data Processing Agreement.
9. Cookies
RecruiteAI uses:
Essential session cookies
Analytics cookies to improve platform performance
Cookie preferences may be managed through browser settings or applicable consent tools.
10. Security Measures
We implement appropriate technical and organizational safeguards, including:
Encryption in transit and at rest
Access controls and authentication
Audit logs
Secure cloud infrastructure
While we take reasonable steps to protect data, no system is completely secure.
11. Children’s Privacy
RecruiteAI is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. International Data Transfers
Personal data may be processed in the United States and other regions. Where required, international transfers are safeguarded using Standard Contractual Clauses (SCCs) or equivalent mechanisms.
13. Third-Party Links
The platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the platform or email. Continued use of the Service constitutes acceptance of the updated policy.
15. Contact Information
📧 privacy@recruiteai.com
📧 info@bitsoft.com
Bitsoft International, Inc.
75 Executive Drive, Suite 339
Aurora, IL 60504, USA
📞 +1-888-778-5585